{"id":10981,"date":"2025-03-11T04:20:14","date_gmt":"2025-03-11T04:20:14","guid":{"rendered":"https:\/\/hisential.shop\/sg\/?page_id=10981"},"modified":"2025-08-14T22:27:28","modified_gmt":"2025-08-14T22:27:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/hisential.shop\/sg\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” oblique_section=”no” text_align=”left” Overflow=”” triangle_shape=”no” background_color=”#f2f2f2″ css_animation=”” overflow=””][vc_column][vc_empty_space height=”55px” image_repeat=”no-repeat”][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”grid” oblique_section=”no” text_align=”left” Overflow=”” triangle_shape=”no” background_color=”#f2f2f2″ css_animation=”” overflow=””][vc_column width=”2\/3″][vc_column_text]<\/p>\n

FREQUENT QUESTIONS<\/h1>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_empty_space height=”30px” image_repeat=”no-repeat”][vc_column_text]Simplifying skincare and haircare, one answer at a time.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” oblique_section=”no” text_align=”left” Overflow=”” triangle_shape=”no” background_color=”#f2f2f2″ css_animation=”” overflow=””][vc_column][vc_empty_space height=”55px” image_repeat=”no-repeat”][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”grid” oblique_section=”no” text_align=”left” Overflow=”” triangle_shape=”no” css_animation=”” overflow=”visible”][vc_column][vc_empty_space height=”60px” image_repeat=”no-repeat”][vc_column_text]<\/p>\n

About Hisential & Our Products<\/h3>\n

[\/vc_column_text][vc_empty_space height=”22px” image_repeat=”no-repeat”][no_accordion active_tab=”1″ style=”accordion” hide_icon=”no” title_icon_alignment=”icon_left”][no_accordion_section title=”What is the philosophy behind Hisential?” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]<\/p>\n

Hisential is crafted by men, for men, with the belief that healthcare and skincare are interconnected<\/span>. Our brand is defined by expertise and ease, delivering a seamless experience to help you live and feel better<\/span>. We provide high-quality, empowering care for the discerning man who wants results without the fuss<\/span>. That’s where we get our tagline “Live Different, Live Better” from.<\/span><\/p>\n

[\/vc_column_text][\/no_accordion_section][no_accordion_section title=”Are your products specifically formulated for men’s skin?” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]Yes. Men’s skin is structurally different from women’s. It is 20-25% thicker, produces more oil (sebum), and ages differently, often showing deeper wrinkles later in life<\/span>. Our products are specifically “Crafted by men, for men” to address these unique characteristics and common concerns like acne, razor burn, and ingrown hairs<\/span>.[\/vc_column_text][\/no_accordion_section][no_accordion_section title=”Are your products free from parabens and other unwanted ingredients?” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]Yes, our products are formulated without many common irritants. Parabens can disrupt hormones by mimicking estrogen, which may lower testosterone and impact male health over time. These synthetic preservatives are commonly used in skincare and they can interfere with your body\u2019s natural hormonal balance. That’s why it’s important to use skincare products formulated for men with this in mind.[\/vc_column_text][\/no_accordion_section][no_accordion_section title=”Do you have a retail store?” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]Yes, you can purchase our products at our retail store located in Mandarin Gallery:<\/p>\n

Hisential Orchard Clinic<\/strong>
\n333A Orchard Rd, #04-13 Mandarin Gallery, Singapore 238897<\/p>\n

Open in Google Maps<\/a>[\/vc_column_text][\/no_accordion_section][\/no_accordion][vc_empty_space height=”90px” image_repeat=”no-repeat”][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”grid” oblique_section=”no” text_align=”left” Overflow=”” triangle_shape=”no” css_animation=”” overflow=”visible”][vc_column][vc_column_text]<\/p>\n

Choosing & Using Our Products<\/h3>\n

[\/vc_column_text][vc_empty_space height=”22px” image_repeat=”no-repeat”][no_accordion active_tab=”1″ style=”accordion” hide_icon=”no” title_icon_alignment=”icon_left”][no_accordion_section title=”Which products should I use for my skin concerns?” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]For Acne & Breakouts:<\/strong> Use cleansers with salicylic acid. Our Elev\u00e9e Face Cleanser<\/a> is formulated to deep cleanse pores and prevent breakouts.<\/p>\n

For Dryness & Irritation:<\/strong> Use hydrating cleansers and thick, rich moisturizers. The Vanguard Day Moisturizer<\/a> is designed to lock in hydration and fortify the skin.<\/p>\n

For Enlarged Pores:<\/strong> The Fomes Officinalis Extract in our Elev\u00e9e Face Cleanser<\/a> has an immediate pore-reducing effect.<\/p>\n

For Aging & Wrinkles:<\/strong> Use products with retinoids or peptides. Our Echelon Night Moisturizer<\/a> contains Palmitoyl Tripeptide-5 to boost collagen production and provide an anti-wrinkle approach.<\/p>\n

For Sun Damage:<\/strong> Use SPF 30 daily. Vanguard Day Moisturizer<\/a> offers broad-spectrum UVA+UVB protection of SPF 30.<\/p>\n

For Hair Fall:<\/strong> Primero Shampoo<\/a> is expertly crafted to fight thinning at its source and create an ideal scalp environment for robust growth.[\/vc_column_text][\/no_accordion_section][no_accordion_section title=”When do I use the Elev\u00e9e Advanced Facial Cleanser?” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]This cleanser can be used in the morning, at night and any time you desire<\/span>. Lather the product on damp skin and then rinse thoroughly with water<\/span>.[\/vc_column_text][\/no_accordion_section][no_accordion_section title=”When do I use Vanguard Day Moisturizer?” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]Use it in the morning after washing your face<\/span>. Apply it evenly over your entire face and any other desired areas, then leave it on to absorb<\/span>. Re-apply 20 minutes before you plan to go out in the sun or if you’ve been in the sun for 2 hours.[\/vc_column_text][\/no_accordion_section][no_accordion_section title=”When do I use the Echelon Night Moisturizer?” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]Use it at night after washing your face<\/span>. Apply it evenly across the entire face and desired areas and leave it on overnight<\/span>.[\/vc_column_text][\/no_accordion_section][no_accordion_section title=”When do I use the Primero Power Cleanse Shampoo?” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]You can use it in the morning, at night, or whenever you wash your hair<\/span>. Lather the shampoo onto your hair and then rinse it thoroughly with water<\/span>.[\/vc_column_text][\/no_accordion_section][\/no_accordion][vc_empty_space height=”90px” image_repeat=”no-repeat”][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”grid” oblique_section=”no” text_align=”left” Overflow=”” triangle_shape=”no” css_animation=”” overflow=”visible”][vc_column][vc_column_text]<\/p>\n

Skin Reactions & Sensations<\/h3>\n

[\/vc_column_text][vc_empty_space height=”22px” image_repeat=”no-repeat”][no_accordion active_tab=”1″ style=”accordion” hide_icon=”no” title_icon_alignment=”icon_left”][no_accordion_section title=”My skin feels tight and dry” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]<\/p>\n

As your skin absorbs the products and new cells rejuvenate your dermis, you may feel a mix of inner and outer tightness.<\/p>\n

This sensation, often linked to dryness, will subside as your skin condition improves. If you’re dehydrated, you may experience more dryness. Staying hydrated can help ease tightness.<\/p>\n

[\/vc_column_text][\/no_accordion_section][no_accordion_section title=”My skin feels hot” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]If you have dry skin, active ingredients absorb more quickly, which can prolong the burning sensation. Try using a smaller amount to adjust.[\/vc_column_text][\/no_accordion_section][no_accordion_section title=”My skin feels itchy” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]As the active ingredients penetrate into the dermis, they stimulate capillaries, which may cause an initial itching sensation when you first use the products.[\/vc_column_text][\/no_accordion_section][no_accordion_section title=”My skin stings” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]<\/p>\n

This reaction can occur when the dermis is very dry. The lipid layers of dead skin collapse, causing the skin to split. When moisture reaches these layers, it may trigger a stinging sensation.<\/p>\n

This is temporary and can be relieved by applying a day moisturizer to hydrate and soothe the skin.<\/p>\n

[\/vc_column_text][\/no_accordion_section][no_accordion_section title=”My skin is breaking out” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]<\/p>\n

Breakouts can be triggered by various factors, including stress, hormonal changes, and blocked pores from dead skin buildup. As your skin adjusts, it may purge toxins, leading to temporary breakouts.<\/p>\n

For acne-prone skin, Hisential products help keep pores clean and maintain skin balance.<\/p>\n

[\/vc_column_text][\/no_accordion_section][no_accordion_section title=”My skin feels puffy and swollen” title_color=”#3f3f3f” title_hover_color=”#0a0a0a” mark_icon_color=”#828282″ mark_icon_color_hover=”#383838″ title_tag=”h5″ content_color=”#ffffff”][vc_column_text]As you age, inside your dermis starts to empty out and because of the natural gravity, your skin will get saggy. When you continuously use our products, <\/span><\/span>as the dermis is getting filled, your face may temporarily look swollen.<\/span><\/span>\u200b<\/span>[\/vc_column_text][\/no_accordion_section][\/no_accordion][vc_empty_space height=”90px” image_repeat=”no-repeat”][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

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